Text Giving Donor Survey Reports

mGive is proud to make available the following studies covering mobile donations and how non-profits can take advantage of this exciting channel!


Key Findings of the $25 Price Point Study:

  • The interest in a $25 price point is high, with 89% of mGive’s nonprofit partners and 48% of mobile donors indicating they would like a $25 option.
  • $46,900 was raised for the two participant organizations from 1,845 donors.
  • A significant amount of supporters (16%) chose to receive continued messages from the participating nonprofits, more than double the number of donors that normally opt-in after pledging money via text.
  • Donors are more willing to complete their donation (76%) after texting the initial keyword and short code, an increase of 9% from the average conversion rate.
  • Most donors were pervious supporters via mobile.
  • The U.S. Wireless Carriers reported no refunds in relation to the $25 amount.
This groundbreaking study sought to answer common questions about the mobile donation channel. The study covers:

  • Demographic data for mobile donors.
  • Impact of micro-donations on larger gifts.
  • How mobile campaigns can attract unique donors.
  • Desired frequency of advocacy messaging via text.
  • Reasons donors are attracted to mobile campaigns.